• Introduction
• London & Offshore Insurers
  • Introduction
  • Portfolio Management
  • Individual Claims Administration
  • Captive Claims Management
  • Audits
  • Pre-Renewal Assessments
  • Run-Off Management
• Australian domiciled Insurers
  • Introduction
  • Portfolio Management
  • Individual Claims Administration
  • Captive Claims Management
  • Claims, Underwriting and Service Provider Audits
  • Pre-Renewal Assessments
  • Run-Off Management
• Insureds, Captives & Non-Insurance Entities
  • Introduction
  • Claims Management
  • Litigation Management
•  

Even as an insurer with a self sufficient claims department there are occasions when specialist assistance may be required.  DCS Asia Pacific in conjunction with our London based parent company, Devonshire Claims Services, can compliment your existing claims administration arrangements by providing a cost effective solution to any outsourcing requirements.

In addition to managing complete portfolios, DCS Asia Pacific also cater for individual claims administration, where insurers may require ad hoc assistance on specific claims. By way of example:

• Where a conflict of interest has been declared by insurers, preventing in-house claims personnel from dealing with a claim;
• Where insurers require the presence of local claims administrators who have international claims expertise and knowledge to handle specific claims;
• Where a multinational insured has a unique exposure outside of Australia and beyond the underwriter’s usual territories;
• Specific detailed but non litigious recovery or subrogation work arising in the region;
• Management and assistance with reinsurance or retrocession recoveries against Australian domiciled and/or UK based entities. 

DCS Asia Pacific provide an inexpensive solution to insurers by providing a unique international claims service.  No other third party administrator can rival our unique combination of a physical presence in both Australia and the United Kingdom and an in depth knowledge of the Australian and London insurance markets.