Carmen Shum

Claims Executive

Direct Line: +61 (0)2 8235 4014

Fax: +61 (0)2 8235 4040

Email: carmen.shum@dcsclaims.com.au

Worked as a paralegal at several law firms specialising in commercial litigation, property, and personal injury.
Two years experience as a Claims Consultant within a CTP insurance division managing personal injury claims including catastrophic losses.
Experienced in writing submissions for the Medical Assessment Service and the Claims Assessment Resolution Service.
Experienced in reserving claim and cost estimates, liaising with investigators and adjusters and negotiating settlements.
Gained experience as a Claims Assessor within a global insurance company managing Professional Income Protection policy claims
Developed and maintained relationships with brokers, clients and third parties.
Joined DCS in 2007 as a Claims Administrator.